We understand that carers will be concerned about the impact the Coronavirus or Covid-19 may have on your health or the health of your loved one. Renfrewshire Carers Centre aims to ensure carers are aware of all relevant information and advice that may be helpful during these challenging times.
Public Information and Guidance -
The Coronavirus position is rapidly changing, and this can be difficult to know that you are following the most up to date guidelines. We will try and share as much new information with carers as possible; however, we recommend that carers refer to local and national guidance that is at -
- NHS Greater Glasgow and Clyde
- Renfrewshire Council
- Renfrewshire HSCP
- Health Protection Scotland
- The Scottish Government
- Young Scot – also provide up to date relevant advice for young people
Impact on our services -
We want to stress that although some of our services have been impacted, Renfrewshire Carers Centre staff are still available to support carers during our normal opening hours. We are still able to take new referrals for carers, support carers via the telephone or email and also refer on to our external partners.
Our Respite and Care at Home services have not been affected, our dedicated workers are still providing support to families and our Care at Home team are still accepting new referrals.
However, the following services have been affected -
- All Support Groups are postponed until further notice – this includes Young Carers Groups, our Carers Café and all other activities that take place in group settings.
- Our Carers Choir rehearsals and performances are postponed until further notice.
- Home Visits and Centre Visits will be postponed until further notice. Our Centre staff will continue to provide support via telephone.
- Carers Training courses have been postponed until further notice. We are looking into ways that we can bring to you online.
- Carers Surgeries and appointments held at the Carers Centre with Advice Works, Money Matters, Lawyers, Jennifer Adam-McGregor and Gavin Newlands and MP are postponed until further notice. We are still able to refer carers to these services and support can be provided via telephone.
Our Commitment to Carers -
Renfrewshire Carers Centre is setting up temporary supports for Carers who may be isolating due to COVID19.
- If you are in need of emergency supplies or prescriptions, we are organising a team of volunteers who can deliver these to your door, please call 0141 887 3643 to discuss your needs.
- We are still able to support you via telephone and if needed can organise regular calls to help you feel less isolated.
- For families who are struggling financially we can refer to Renfrewshire Foodbank and we can provide supplies of free sanitary products.
- We plan to use social media and technology to provide peer support and advice to carers whilst our groups are unable to meet. Please follow us on Facebook and check our Website for updates on this.
- We will still be referring onto our external partners should you need any further support.
Renfrewshire Carers Centre has the best interests of our carers, volunteers and staff at the heart of everything that we do. The Coronavirus is highly contagious, and we would like to spread kindness only. If we are delivering - all supplies will be left on your doorstep.
Further useful advice for carers -
- Working Carers – ensure your employer knows you have a caring role. Check to see if your employer has any plans in place for staff affected by coronavirus. You can also check what your employment rights with ACAS.
- Energy Advice – If you use a pre-paid meter, please check what support your energy company has committed to provide. You may also wish to contact your energy provider directly for further guidance.
- Follow public heath advice- If you've developed a cough or fever in the last 7 days, stay at home for 7 days from the day your symptoms started. Only phone your GP or NHS 24 (111) out-of-hours if your symptoms are severe. If you do not have symptoms and are looking for general information, call the free helpline on 0800 028 2816.
- Plan for emergencies – Our staff are at hand to help you complete Emergency and Future Plans. This is also a good time to update and review your Emergency and Future Plans to ensure the information held is relevant should an emergency occur. Carers who don't already have an emergency plan in place may want to talk with family & friends about who could take over your caring role if you become ill or need to self-isolate. It will also be important to make sure you have key information about the person you care for easily available - so that anyone taking over care has all the information they need. If you are unable to provide essential care for someone, please contact Renfrewshire Social Work on - 0300 300 1380.
- Support Networks –Keeping in touch with family, friends and the Carers Centre is important to maintain your wellbeing. Try using technology such as video calling to keep in touch with others.
- Priority Services Register - we also advise that Carers ensure they are on the Priority Services Register with Scottish Energy Networks, in the event of a power cut, the network will be alerted that someone vulnerable lives at your address.
- Wellbeing - try to take some time to focus on your own wellbeing. Whilst self-isolating you can - go for a walk, enjoy a bubble bath, read a book, meditate, draw, bake or do whatever works for you. Self-isolating can affect your mental health and wellbeing and it’s important to try and make time for yourself.
- Doctors Surgeries and Prescriptions – Please ensure you have adequate supplies of any necessary medication during this time. Also note, your GP surgery may have changed their system for ordering prescriptions, we recommend checking with your surgery before leaving the house via social media, website or telephone.
- Student's looking for advice should check Student Information Scotland regularly for updates.
We wish all carers good health throughout this difficult and challenging time. Please share this information with fellow carers or anyone you think may find it useful. We encourage everyone to follow us on Twitter and Facebook and regularly check our website for updates.
Please note, the Carers Centre will close at 3.55pm on Friday 20th March, until further notice. All Centre staff will be working from home. You can contact the Carers Centre on 0141 887 3643 or email firstname.lastname@example.org for any further support. Please leave a message with your contact details on our answer machines and a member of staff will return your call as soon as possible. Our Care at Home and Respite Services are still operating and can be contacted on - CAH : 0141 483 5430 Respite: 0141 483 5449.
Our phone lines will be monitored during the following times -
Monday – 9.30am - 4.30pm
Tuesday - 9.30am - 4.30pm
Wednesday – 12.45pm - 4.30pm
Thursday - 9.30am - 4.30pm
Friday - 9.30am - 3.55pm